The new Customer Insights license includes rights to two separate applications: Dynamics 365 Customer Insights – Journeys (formerly Dynamics 365 Marketing): Create and execute personalized customer journeys across multiple channels, including emails, SMS, push notifications, and more. Dynamics 365 Customer Insights – Data (formerly Dynamics 365 Customer Insights): Unify and enrich customer data with the customer data platform (CDP) to gain deep insights into customer behavior, preferences, and interactions.